Frequently Asked Questions
▪️What hair types is The Hair Healer Collection for?
The Hair Healer Collection was created for all hair types & textures.
Straight, wavy, curly, coily, natural, color-treated, relaxed, & everything in between. Healthy hair is for everyone.
▪️Is The Hair Healer Collection safe for color-treated hair?
Yes! Our salon-quality formulas are color-safe and gentle enough for color-treated hair.
▪️Are your products sulfate and paraben free?
Yes! Our formulas are free from harsh sulfates and parabens to help support healthier-looking hair while maintaining moisture & shine. Cruelty free. Vegan & Gluten Free.
▪️Are your products all natural?
Our formulas are thoughtfully crafted using a blend of high-quality cosmetic ingredients, botanical extracts, vitamins, and nourishing ingredients. Rather than focusing on being 100% natural, we focus on creating salon-quality products that deliver real results while remaining gentle on your hair and scalp.
▪️What makes The Hair Healer Collection different?
The Hair Healer Collection was created by a licensed cosmetologist with one mission, to bring the luxury of the salon home. Every product is carefully curated to cleanse, hydrate, strengthen, & nourish your hair while transforming wash day into a moment of self-care. Because healthy hair isn’t just what I do, it’s what I know.
▪️Is the Healthily Hydrated Shampoo really multi-purpose?
Yes! Our Healthy Hydrated Shampoo is a luxurious 3-in-1 formula that works as a shampoo, body wash, & shaving cream. Its rich, creamy lather gently cleanses without stripping moisture, making it a shower essential for the entire family.
▪️Do I have to purchase the entire collection?
Not at all! Each product works beautifully on its own, but they’re designed to complement one another for the ultimate healthy hair routine. If you’re looking for the best value & the complete Hair Healer experience, we recommend the Deluxe Hair Healer Bundle.
▪️Can I use the products every wash day?
Absolutely! Our collection was created to become part of your regular healthy hair routine & is gentle enough for consistent use.
▪️Will these products grow my hair?
Healthy hair growth starts at the scalp & is influenced by many factors, including genetics, nutrition, & overall health. While we can’t promise faster hair growth, our products help create a healthier foundation by cleansing, hydrating, & strengthening your hair to support healthier hair over time.
▪️Do you offer local pickup?
Yes! Local pickup is available in Charlotte, North Carolina by appointment only. Simply select Local Pickup at checkout, & you’ll receive an email when your order is ready along with pickup instructions.
▪️How long does shipping take?
Orders are typically processed within 1–3 business days. Once your order ships, you’ll receive a tracking email so you can follow it every step of the way. Delivery times vary based on your shipping method and location.
▪️What is your return policy?
Due to the nature of personal care products, we cannot accept returns on opened or used items. If your order arrives damaged or incorrect, please contact us within 48 hours of delivery so we can make it right.
▪️Can men and children use The Hair Healer Collection?
Absolutely! Our formulas are designed and gentle enough for the whole family. Suitable for men, women, and children 3 & up. In fact, our Healthily Hydrated Shampoo doubles as a shampoo, body wash, & shaving cream, making it a versatile staple for everyone in the household.
▪️How can I contact you?
We’d love to hear from you! If you have any questions, feel free to reach out directly at thecrownedlife2025@gmail.com or through our Contact page. We’re always happy to help.
🖤 Still have a question? 🤍
If you don’t see your question here, don’t hesitate to reach out. Whether you need help choosing the right products or have questions about your order, we’re here to make your healthy hair journey as simple, luxurious, & enjoyable as possible.
Healing hair, one crown at a time. 👑